How to become a 911 dispatcher in Wyoming
In Wyoming, 911 dispatchers are hired by city, county and regional 911 centers. The Wyoming Peace Officer Standards and Training Commission (POST) sets the statewide standards; the credential is POST Dispatcher Certification. You must be at least 18.
Pay at the Laramie County Combined Communications Center (Cheyenne)
Each city and county sets its own pay.
cheyennecity.org and laramiecountywy.gov blocked automated access, and the City of Cheyenne job page links only to an external applicant system with no pay schedule; no official dispatcher pay scale was retrieved.
Source:[governmentjobs.com]
Pay for this work across Wyoming
Federal survey figures for public safety telecommunicators in Wyoming, counting every employer in the state, public and private, so they differ from any one agency's pay scale above.
| People in this work | 350 |
|---|---|
| Lower pay (10th percentile) | $45,100 |
| Median pay | $50,600 |
| Higher pay (90th percentile) | $69,720 |
Source: BLS Occupational Employment and Wage Statistics, May 2025, state estimates (all employers)[bls.gov]
Requirements
- Minimum age: 18
- Education: High school diploma or evidence of an equivalent achievement
- Citizenship: U.S. citizen
- No person may be employed as a dispatcher on a permanent or temporary basis beyond two years from hire without a POST certificate for completing a commission-approved dispatcher basic training program; POST may extend the deadline by at most 210 days (W.S. 9-1-708(a)-(b))
- Employers may not hire dispatchers who do not meet the employment standards set by POST rule; POST prescribes minimum physical, mental and moral fitness qualifications (W.S. 9-1-702)
- POST sets course and continuing education requirements for public safety dispatcher training (W.S. 9-1-702(h))
- A felony conviction after hire ends eligibility and automatically revokes certification (W.S. 9-1-708(f))
- Statute covers dispatchers employed by state, county or municipal law enforcement agencies, fire services or licensed ambulance services (W.S. 9-1-701)
Source:[law.cornell.edu]
Entrance exam
POST written examination and oral interview (training waiver route only). POST may waive the basic dispatcher program for applicants who prove comparable prior training and pass a commission written exam and oral interview (W.S. 9-1-708(c)). No exam was found for the standard route.[wyoleg.gov]
Required training
80 hours minimum, 2 weeks, paid.[sweetwater911.org]
Pension and retirement
- Plan: Wyoming Retirement System (WRS) Law Enforcement Pension Plan
- Benefit formula: 2.5% of highest average salary (highest 60 continuous months) per year of service, capped at 75% of HAS
- When you can retire: Unreduced at age 60 and vested (48 months of service), or 20 years of service at any age; reduced benefit cut 5% per year below age 60
Source:[retirement.wyo.gov]